Due to COVID-19, as well as higher than normal shipping volumes at the US Postal Service, orders with Standard Shipping may be delayed up to two weeks in some areas. We recommend choosing an expedited shipping option to ensure timely delivery.
Our goal is to ship everything within 24 hours of receiving your order. Orders placed over the weekend will ship the next business day. That means if you're placing a 2-day Express order on Friday, it'll ship on Monday and arrive on Wednesday. Sorry, we do not offer Saturday delivery for orders placed via Express or Zap shipping.
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RETURNS & EXCHANGES
When you buy from us, we want you to love what you get. So, if for any reason or no reason, you are not happy with your T9 purchase, return it within a year for an exchange or refund. No questions. No hassles. No kidding. (Note: Final Sale items with pricing ending in $.97 are ineligible for returns or exchanges.)
To initiate a return, just click here
and follow instructions to create a USPS returns SmartLabel and packing invoice. The return postage amount will be deducted from your refund ($7.50 for return of 1 - 2 items; $9.00 for return of 3 or more items).
View Returns & Exchange FAQs >