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Jobs @ Title Nine

If you're passionate about women's sports and fitness, then Title Nine wants you! We are a multi-channel retailer of women's athletic apparel and gear with 23 retail stores and a thriving web site and catalog business. Both we and our customers are everyday athletes and fitness fanatics, passionate about our brands and the impact that sports and the pursuit of fitness have on our lives and our customers.

  • Our call center and administrative offices are located in Emeryville, CA.
  • Our distribution center is in Point Richmond, CA.
  • We currently have retail stores in California, Colorado, Idaho, Utah, Illinois, Minnesota, Oregon, Texas, Washington, Wisconsin, and Kansas.

We have exciting career opportunities available with great benefits including: medical/dental, 401(k) with match, long term-disability, generous product discounts and pro-deals, gym membership, and sports and fitness-related programs.

If one of the positions listed below sounds interesting to you, we'd love to hear from you! Even if you're not sure where you might fit within our company but you just gotta be a Title Niner, let us know. Send an email to teamscout@titlenine.com including your resume in text format within the body of the email (no attachments, please!). Tell us about yourself - a little known fact, how sport and the pursuit of health and fitness has affected your life, and your other interests outside of work.

We Are Hiring:





Senior Designer / Art Director

We have an exciting new position for a Senior Designer / Art Director with expertise in digital. If participating in outdoor sports and fitness is a non-negotiable part of your life, this position might be just what you're looking for.

The Senior Designer/Art Director will join the creative team responsible for delivering the seasonal plan for digital that translates merchandising strategies and the catalog into on-brand digital executions that drive e-commerce results. You will contribute creative ideas that bring to life our scheduled product and content stories in a manner that leverages the strengths of each digital channel — e-commerce, online, social media — and evokes a deep personal connection to our brand. You will also search and re-apply e-commerce best practices from comparable brands in a Title Nine way.

Responsibilities:

  • Express the brand in a digital world; develop web/tablet/mobile guidelines as needed.
  • Maintain web photography library and provide contact sheets for creative brainstorming.
  • Assist in writing briefs in line with approved seasonal digital plan and deadlines.
  • Design web pages and assets that support seasonal branding and merchandising goals.
  • Design and art direct email including imagery, copy, layouts, subject lines and calls-to-action.
  • Design and art direct online advertising and copy for navigation/landing pages that support SEO.
  • Stay abreast of web and email performance and initiate creative ideas to improve results.
  • Ensure a smooth process that updates model photography each season on display pages.

Qualifications:

  • BFA in Graphic Design and relevant portfolio. Your portfolio will include, but is not limited to:
    • Web design and email marketing campaigns
    • Brand editorial: content and feature areas
    • Prospecting and retargeting display advertising
    • Design and branding for social media
    • Photo art direction: on-figure and off-figure
    • Product videos: concept, direct and edit
  • 5-7 years of professional experience; 2-3 in ecommerce (apparel preferred); tablet design a plus.
  • Positive, can-do personality with irreverent sense of humor and love of word play.
  • Ability to thrive and design in fast-changing, high-volume production environment.
  • Thorough understanding of (and appreciation for) social media and all major social platforms.
  • Highly level of proficiency with Adobe Creative Suite and other Software Skills a plus.

Please share any examples, professional or personal, that you feel relate to the Title Nine brand.

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Lead Web Producer

We're looking for a go-getter, self-starting Lead Web Producer. This position is responsible for the coding (and troubleshooting) of all email marketing campaigns, website homepages, landing pages, gateways and other website collateral. Also responsible for executing seasonal product launches, periodic offers, graphic manipulation and batch image processing. The WP will work within the Title Nine website's E-Commerce platform (Marketlive) to create source codes, manage customer groups, implement graphic assets and manage products uploads.

Key Responsibilities:

  • Ability to lead and implement product and creative launches according to production schedule.
  • HTML coding for all email campaigns, homepages, landing pages, and other website collateral.
  • Excellent organizational and prioritization skills, with some project management experience. Keep track of multiple projects and progress of others on team.
  • Manage, coach and mentor the web production team.
  • Knowledge of how to employ the jQuery library for visual effects, event handling and document manipulation. Knowledge of programming interaction with JavaScript and/or a library such as jQuery.
  • Manage processing of product images in Adobe Photoshop
  • Testing cross-browser, cross-platform, and/or cross-device compatibility for inconsistencies
  • Managing customer groups, displays, discounts and offers, web pricing, website content and source codes in the Marketlive E-Commerce platform

What Title Nine needs from you:

  • 3+ years experience in web production and content management
  • Strong technical web production skills; including HTML and XML
  • Fluency in Java, CSS, JavaScript, and JSP
  • Experience managing product in an E-Commerce platform
  • Capable Photoshop user with batch image processing ability
  • Strong interdepartmental skills
  • Must be able to work independently within constrained timelines and turnaround times
  • Self-starter with the ability to prioritize and manage time with competing priorities

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Marketing Analytics Manager

We are looking for a Marketing Analytics Manager to join our growing Marketing team. The position is responsible for leading all sales and customer reporting and integrations from our customer database. This includes direct sales reporting, customer growth and retention analysis, integrations between customer database, email provider and web analytics and other marketing database analysis.

Job Specifics:

  • Manage development of our marketing customer database, working with IT and other Title Nine departments and our database vendors to maintain and continue to develop it to support our marketing and companywide analytics needs.
  • Evaluate other database analysis solutions to better measure the impact of digital campaigns on the business.
  • Combine business acumen with analytical results to provide actionable and accurate recommendations for driving sales and acquiring customers.
  • Work with channel marketing managers (email, online, catalog, retail) to identify key metrics and figure out how to develop reports to measure them.
  • Own the development and accuracy of all of our direct sales reporting and forecasting
  • Lead and develop the team of Database Reporting Specialists -- hiring, evaluation and mentoring.
  • Lead the sales planning and roll sales plans out to weekly and daily sales projections based on historical results.
  • Making data user-friendly: setting up on-demand reports that users can run through web (SQL reporting services) and providing clear and helpful descriptions for clarity of what numbers mean.
  • Use knowledge of SQL Server functionality to allow us to use data sources more effectively.
  • Lead Database Marketing team in supporting the integration of our different sources of marketing data to drive sales across all marketing channels of the business (catalog, email, display, social, etc.)
  • Ensure accuracy and as needed develop our monthly database updates to support catalog mailings and integrations to digital marketing platforms.

What Title Nine needs from you:

  • 5+ years of database management and report development experience
  • Prior management experience
  • Strong interdepartmental skills
  • SQL report development (Visual Studio, Management Studio, Reporting Services, stored procedures, data import/export jobs), Access report development required
  • Email (ESP) integration, Omniture and/or Google Analytics a plus

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Web Analyst (Google Analytics and Omniture)

We are adding a brand new position to our growing team- Web Analyst (Google Analytics & Omniture).This position is responsible for reporting on T9 E-commerce website and digital marketing campaigns.

What you will do in this job:

  • Pull daily and weekly sales, campaign, and merchandise reports from our web analytics platforms (Omniture, GA)
  • Deliver reporting of key metrics to ecommerce and other marketing managers (email, online, catalog, retail
  • Monitor and report on daily and weekly sales vs. projections from our multi-channel marketing database
  • Run and deliver reports from multiple platforms (SQL, Access, Omniture and Google Analytics) to drive our e-commerce and marketing department analysis.
  • Promotion execution - create source codes coordinating with IT and when applicable TMS (overflow call center), testing, and altering any pricing when applicable (in the product database or in OMS).
  • Provide database reporting support for other departments including merchandising, retail stores, finance, etc.
  • Work closely with web team to analyze usability and key site traffic funnels to identify how customers navigate, identify process bottlenecks, improve site navigation, increase customer satisfaction, optimize conversions, and reduce transaction abandonment.
  • Perform UAT for tasks that involve data flow and validation, for example, data flow validation for custom merchandising projects.
  • Coordinating tags, tracking parameter implementations and validation for online marketing activities.
  • Work closely with Web Merchant to define and manage test segments and success metrics like button clicked or increased conversion. Execute Test campaigns. Validate data captured working with vendors and internal partners.

What Title Nine needs from you:

  • 2- 3 yrs website analytics reporting (e.g. Omniture and Google Analytics)
  • Strong Excel (pivot tables & charts, dashboard building, formulas, charts)
  • SQL and Access a plus
  • Self-motivated – pushes self to perform at a higher level while inspiring others

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VP Marketing & E-Commerce

Title Nine is looking for someone to lead both the strategic direction and the organizational development of our marketing & e-commerce teams. If sports and fitness are a non-negotiable part of your life, if you enjoy both the art and science of Multi-channel marketing, with a solid track record of leading and growing e-commerce businesses, then we want to talk to you about this position.

What you will do in this job:

  • Develop and execute multi-channel marketing strategy that will both drive sales & enhance the brand, differentiating T9 within the market
  • Drive digital strategy for evolving brand experience for online and offline customer experience & revenue growth
  • Work as part of the senior management team to set overall business objectives & allocation of resources
  • Attract, retain and develop marketing & ecommerce talent
  • Work closely with the Merchandising leader to understand merchandising & product direction to develop effective marketing programs to support product goals
  • Work closely with the creative leader to develop creative assets that drive both the business and the brand
  • Responsible for vendor selection, negotiation and most importantly, ongoing vendor relationship building
  • As a company senior leader, work with the Senior team on developing and implementing company goals and overall organizational development.
  • Full P & L responsibility for the marketing budgets

What Title Nine needs from you:

  • You are a strong leader with proven ability to inspire marketing & e-commerce teams & develop a marketing organization to support company growth
  • You have experience working inter-departmentally and gaining traction with peers and departments that do not necessarily report to you
  • Strategic thinker who excels at coming up with original ideas and is able to execute
  • Ability to thrive in an atmosphere of healthy ambiguity & change
  • You've got over ten years of direct marketing experience with a focus on driving online revenue growth & enhancing the online customer experience.
  • Strong analytical, conceptual and strategic skills
  • Deep commitment to gain knowledge of the customer and the market
  • Self motivated and pushes self to perform at a higher level while inspiring others
  • Where most folks might see problems, you see solutions
  • A love of chocolate, thick skin and a sense of humor a must!

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GL Accountant

We are on the lookout for a hands-on, experienced GL Accountant. This role will play an important role on the Accounting team. We are looking for a team player with a strong ability to multi-task and work effectively with all organizational levels.

Responsibilities include:

  • Reconcile all non-inventory related balance sheet accounts
  • Treasury management
  • Assist in monthly close
  • Meet with department heads to discuss budget variances and take appropriate action
  • Improve existing procedures and drive better internal controls
  • Complete weekly financial dashboard for management team
  • Daily and monthly credit card reconciliation and reconciliation of sales to tenders
  • Assist with preparation of tax returns and financial review
  • Complete sales and property tax filing in 11 states
  • Assist in all areas of reporting
  • Communicate professionally with all levels of management
  • Assist in any other accounting role as needed
  • Assist in general filing and other administrative duties as needed

Requirements:

  • Experience in retail industry
  • 3 years experience at a similar level
  • Experience with Commercial Ware or Solomon a plus
  • Firm understanding of GAAP
  • College degree
  • Solid communication skills ability to work independently; be part of a team and drive results

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Customer Service Team Members

We're looking for fitness-inspired, enthusiastic, and energetic individuals to join our busy Contact Center and be part of an exceptional Customer Service team. As a Customer Service team member you will be passionate about our customers (aka fans) and our products while excelling in a collaborative work environment. You'll be on the phones a lot, interacting with our fans and doing order entry, live-chat and emails! If you thrive in this environment, we need you!

Main Job Tasks and Responsibilities:

  • Process customer orders and requests either by telephone or electronically
  • Respond to customers with accuracy, efficiency and quality
  • Resolve customer issues
  • Manage customer accounts
  • Collaborate with others to solve problems
  • Follow up on customer interactions
  • Stay up-to-date on product knowledge

Key Competencies:

  • Stellar communication skills - verbal and written
  • Active listening skills
  • Curiosity about finding solutions and getting to the bottom of things
  • Rock-solid attention to detail and accuracy
  • Passionate about helping people
  • Adaptability and flexibility
  • Initiative and drive
  • Sense of humor and fondness of chocolate a plus

Full-time hourly positions available (30-40 hours per week). Our hours are Monday through Friday 5am-7pm and Saturday and Sunday 7am-3pm. Our ideal candidates will be available to work at least one weekend day. PLEASE SPECIFY YOUR AVAILABILITY IN YOUR EMAIL. Applicants who include a cover letter get bonus points!

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Store Manager

We're looking for a manager for our Chicago (Lincoln Park), IL store!

Does this sound like you?

  • LOVE, LOVE, LOVE to multi-task: retail sales, store operations, team building/motivation.
  • strong and effective organizational and communication skills.
  • happy as a clam in a fast-paced environment.

Then Join Our Retail Team!

THE DETAILS:
As Manager, you will lead the charge in your store. You will be called upon to hire and train your staff in all aspects of sales, customer relations, and inventory management on an ongoing basis. A passion for customer service is a must. And as always, a love for fun, fitness and sport is our number one requirement. This is a salaried position with great benefits.

If you are looking for that next great opportunity with Title Nine send us your resume. Resumes with great cover letter letting us know how sports and fitness changed your life get extra bonus points.

We can't wait to hear from you!

**Title Nine is a smoke-free workplace and maintains a policy of no visible smoking in or around our locations**

 

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Assistant Store Manager

We are looking for Assistant Store Managers for our Mill Valley, CA; and Walnut Creek, CA stores!

Assistant Managers work 30-35 hrs/week and must be able to work weekends.

Are you passionate about sports? Do you love the apparel industry and quality women's work out gear? If you are looking for a fun, fast-paced team environment to work in and have experience in Retail - look no further. Title Nine could be the place for you! Our Assistant Manager will work closely with the Store Manager in all aspects of running the store- including customer service, sales, retail operations, managing and mentoring the team. You'd also manage the store on the manager's days off. Duties include training new employees as well as multi-tasking between management and retail sales as a daily event.

Title Nine is a growing, entrepreneurial, multi-channel retailer of women's fitness and active apparel. We're everyday athletes and fitness fanatics and we're hoping you'll come join our team. As the Assistant Manager you will be friendly, energetic, have a great sense of humor, work well as part of a team and most importantly...like to have fun. You will also be passionate about our product and women's participation in sport.

Resumes with cover letters get extra points! Please tell us yourself, maybe a little known fact, how sport and the pursuit of health and fitness affects your life, or tell us about your interests outside of work. What makes you a potential T9 Assistant Manager?

**Title Nine is a smoke-free workplace and maintains a policy of no visible smoking in or around our locations**

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Sales Associates

We are always looking for sporty, enthusiastic individuals to work in our retail stores. As a Sales Associate, we are looking for team members who are friendly, energetic, have a great sense of humor, work well as part of a team and most importantly...like to have fun. We are also looking for Sales Associates who are passionate about our product and women's participation in sport. A willingness to learn is more important than a background in retail sales.

Send your cover letter and resume in text format within the body of your email (no attachments, please!) to the store manager as listed below. We're always accepting resumes, and we'll contact you if there's a position available.

Berkeley, CA Amy Spierling aspierling@titlenine.com
La Jolla, CA Katie Miller kmiller@titlenine.com
Los Gatos, CA Sage Curtis scurtis@titlenine.com
Mill Valley, CA Dusty Roady droady@titlenine.com
Palo Alto, CA Janna Luoma jluoma@titlenine.com
Walnut Creek, CA Dorothy Payne dpayne@titlenine.com
Boulder, CO Annie Schmitt aschmitt@titlenine.com
Denver (Cherry Creek), CO Lori von Kaenel lvonkaenel@titlenine.com
Colorado Springs, CO Nicole Mantz nmantz@titlenine.com
Boise, ID Robin Fregoso rfregoso@titlenine.com
Evanston, IL Liz Corasaniti lcorasaniti@titlenine.com
Chicago (Lincoln Park), IL Jen Fritz jfritz@titlenine.com
Leawood, KS Marci Stainbrook mstainbrook@titlenine.com
Edina, MN Mary Havrevold mhavrevold@titlenine.com
Eugene, OR Jessica Swygart jswygart@titlenine.com
Portland, OR Holly Roesler hroesler@titlenine.com
Austin, TX Courtney Maine cmaine@titlenine.com
Dallas, TX Crissie Balicki cbalicki@titlenine.com
Salt Lake City, UT Katie Jensen kjensen@titlenine.com
Bellevue, WA Le Ann Shaw lshaw@titlenine.com
Seattle (Greenlake), WA Terri Sullivan tsullivan@titlenine.com
Spokane, WA Jennifer Rea jrea@titlenine.com
Madison, WI Pam English penglish@titlenine.com

 

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