FREE standard SHIPPING on orders OVER $100
use code: gobig

ShIpping & Delivery

If you are placing your order over the weekend, we'll process your order on the next business day. Sorry, we do not offer Saturday delivery for our Express or Zap services.


How can I track my order?

You can track your order by checking the Order Status.

check order status

After I've placed my order, how long will it take to ship?

We try to ship everything within 24 hours of receiving your order. Orders placed over the weekend will ship the next business day. So, for example: if you're placing a 2-day Express order on Friday, it will ship on Monday and arrive on Wednesday. We do not offer Saturday delivery for our Express or Zap services.


How will my backorder items ship?

All backordered items will ship Standard Delivery. However, if your entire order is on backorder and you chose an expedited service, the first item will be expedited and the rest will go out Standard Delivery.


How can I check on the status of my order, or return?

You can check your order status here. If the information you are looking for is not available online, please contact us.


shipping method cost*
STANDARD
Orders up to $99.99
7 - 10 Business Days
$6.00
STANDARD
Orders $100+
7 - 10 Business Days
$9.00
Lickety Split:
3 - 5 Business Days
Orders must be placed by
2PM, Pacific Time
Standard Rate + $12
Not available to AK & HI
Express:
2 Business Days
Orders must be placed by
2PM, Pacific Time
Standard Rate + $15
AK & HI, Standard Rate + $18
Not available to P.O. Boxes,
Cananda or APO / FPO.
No weekend delivery.
ZAP:
Next Business Day
Orders must be placed by
2PM, Pacific Time
Standard Rate + $25
Not available to AK & HI, P.O.
Boxes, Cananda or APO / FPO.
No weekend delivery.
STANDARD GROUND
CANADIAN DELIVERY
7 - 14 Business Days
Standard Rate + $28

* total price of items shipped to each address