Due to COVID-19, as well as higher than normal shipping volumes at the US Postal Service,
orders and returns with Standard Shipping may be delayed up to two weeks in some areas.
If your order is time sensitive, we recommend choosing an expedited shipping option to
ensure timely delivery.
Because the health of our Customer Service team is super important to us, we have
temporarily shut down our phone support to keep them working safely from home. You can
still chat and email us, but please note that we are receiving a higher volume which is
contributing to longer than usual wait times. Our team is working hard to answer all
customer inquiries as quickly as possible.
We can’t help but be excited to see you, so we’re doing
everything we can to make our stores safe and happy spaces
during this time. That means that while we're opening for limited hours and at
a limited capacity, we'll still be offering other options.
Call your local store to:
What to expect when in our store:
If you are placing your order over the weekend, we'll process your order on the next
business day. Sorry, we do not offer Saturday delivery for our Express or Zap services.
You can track your order by checking the Order Status.
Please see our Shipping Table below for an estimated arrival date. NOTE: Arrival dates are calculated
from the time we ship your item(s). We try to ship everything within 24 hours of receiving your order.
Orders placed over the weekend will ship the next business day. So, for example: if you're placing a
2-day Express order on Friday, it will ship on Monday and arrive on Wednesday. We do not offer Saturday
delivery for our Express or Zap services.
All backordered items will ship Standard Delivery. However, if your entire order is on backorder and you
chose an expedited service, the first item will be expedited and the rest will go out Standard Delivery.
You can check your order status here. If the information you are looking
for is not available online, please contact us.
Title Nine does not ship to freight forwarders under any circumstances.
Currently, orders can only be shipped to U.S. addresses (including P.O. Boxes, APO's, DPO's, and FPO's)
and to Canada. Please note, Title Nine is not responsible for customs fees that may apply to Canada
* total price of items shipped to each address