Due to COVID-19, as well as higher than normal shipping volumes at the US Postal Service,
orders and returns with Standard Shipping may be delayed up to two weeks in some areas.
If your order is time sensitive, we recommend choosing an expedited shipping option to
ensure timely delivery.
Because the health of our Customer Service team is super important to us, we have
temporarily shut down our phone support to keep them working safely from home. You can
still chat and email us, but please note that we are receiving a higher volume which is
contributing to longer than usual wait times. Our team is working hard to answer all
customer inquiries as quickly as possible.
We can’t help but be excited to see you, so we’re doing
everything we can to make our stores safe and happy spaces
during this time. That means that while we're opening for limited hours and at
a limited capacity, we'll still be offering other options.
Call your local store to:
What to expect when in our store:
Title 9 Sports, Inc. ("Title Nine," "us," "we," or "our") offers and maintains a website
http://www.titlenine.com, including all subdomains, links, and subparts (collectively, the "Site"). We
also send out catalogs for you to view and order our products (the "Catalog") and accept phone orders of
products ("Phone Orders"). Our Privacy Notice is an extension of our commitment to combine the
highest-quality service with the highest level of integrity in dealing with our visitors and customers
and covers the Site, the Catalog, and Phone Orders. Privacy is important; we hope you take the time to
read this Privacy Notice carefully. UNLESS OTHERWISE STATED HEREIN, BY USING THE SITE, PLACING A PHONE
ORDER WITH US, OR OTHERWISE INTERACTING WITH US, YOU AGREE TO THE SITE’S TERMS AND CONDITIONS AND
CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF INFORMATION IN ACCORDANCE WITH THIS PRIVACY NOTICE. If
you do not agree and consent, please discontinue use of the Site or do not place a Phone Order.
We regularly assess this Privacy Notice against new technologies, business practices, new laws and
regulations, and our customers’ needs to ensure that you are informed to make choices about how to share
and secure your personal information. If you have questions about this Privacy Notice, our information
practices, or your dealings with us, please contact us as described in the section entitled, "Contacting
Title Nine" below.
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Data You Provide:
We collect personal information that identifies you ("Personal Information") that you provide to us
through the Site, such as your:
In some instances, we may also collect information that you provide about others, such as when you
purchase an e-gift card for someone that we deliver electronically or purchase and ship products to
someone else. We will use this information to fulfill your requests and will not send marketing
communications to your contacts unless they choose to receive such communications from us.
We collect this Personal Information when you engage in activities such as visiting our Site, placing an
order online, contacting us with a question or concern, communicating with us through live chat,
providing product reviews, creating an online account, signing up to receive emails, requesting a
catalog, communicating with us through social media sites, requesting customer support, applying for a
job, or otherwise communicating with us. If you choose to place a Phone Order, we may collect the sound
of your voice and what you say during that conversation.
Data Automatically Collected:
When you visit the Site, we collect data from the device or browser through which you access the Site
("Log Data"), such as:
We may associate this Log Data with your Personal Information. When we do, we will treat any such
combined data as Personal Information until such time as it can no longer be associated with you or used
to identify you.
Data We Collect from Other Sources:
We may also obtain information about you from other sources, including third-party services, in particular to
send you a Catalog. We will treat such data in accordance with this Privacy Notice. We are not responsible
or liable for the accuracy of the information provided by third parties or for third-party policies or
practices. We may collect your email address via cookies and pixels on the website
through the use of trusted third party partners. These partners may combine your email information with
other information they have access to such as mailing address so that we may serve relevant marketing
offers to you via direct mail. If you do not want us to collect information about you, please contact us
to opt out. If you inform us to delete or not sell your information, we will transmit
that information to all vendors from whom we receive information, but cannot be responsible for
their actions after receiving those instructions from us.
How We Use Your Information:
Broadly speaking, we use your Personal Information for the purposes for which you provided it, or, in the
case of Catalogs, to inform you of our product offerings. If you order a product on the Site or through
a Phone Order, or otherwise participate in product reviews, events, contests, or sweepstakes we offer
from time to time, we will use your name and contact information to fulfill your needs, including
billing and delivery. If you send us an email, we may use your email address and other information you
submit to provide customer service to you. If you use the Chat function on our Site, we will use the
information you provide to render the service you are requesting.
We may also use your Personal Information or Log Data to administer our internal business activities,
such as to design and arrange the Site in the most user-friendly manner and to continually improve the
Site to better meet the needs of our customers and prospective customers, to better understand visitors
to the Site, to manage your account, to provide customer service, to make available other products and
services to our customers and prospective customers, and to prevent and address fraud, breach of
policies or terms, and threats of harm.
In addition, we may use third-party services, such as Google Analytics, that collect, monitor, and
service providers and these service providers may use this information for purposes such as evaluating
your use of the Site, compiling statistics reports, and providing other services relating to Site
activity and other internet usage.
Sharing Personal Information With Service Providers:
We, like many businesses, sometimes engage other companies to perform certain business-related functions.
These companies may include marketing agencies, database service providers, backup and disaster recovery
service providers, email service providers, payment processors, and others. When we engage another
company to perform such functions, we may provide it with Personal Information, Log Data, or aggregate
information about our customers, sales, website traffic patterns, and related website information, in
connection with its performance of such functions. In addition, we occasionally make names, emails and
mailing addresses available to companies whose products we think may interest you, unless you have told
us not to, which you may do so if you do not wish to receive such offers, or a Catalog by clicking here.
We may engage and work with service providers and other third parties to serve advertisements on the
Site or on third-party services. Some of these advertisements may be tailored to your interest based on
your use of the Site and elsewhere on the internet, sometimes referred to as "interest-based
advertising" and "online behavioral advertising," which may include sending you an ad on a third-party
service after you have left the Site (i.e., "retargeting").
We take measures to select service providers that are responsible and afford privacy protections to
their customers, such as those that comply with the Payment Card Industry Data Security Standards.
However, we cannot make any representations about the practices and policies of these third-party
companies. We encourage you to familiarize yourself with and consult the privacy practices of these
We may also use your Personal Information to engage in internet-based advertising, which you can opt out
of by going to http://optout.aboutads.info/, or if
specifically on Facebook or Instagram
by going to
Sharing Data Through Social Media:
We work with social media sites like Facebook, YouTube, Instagram, Pinterest, and Twitter and with
application developers who specialize in social commerce so you can connect to us, share your interests,
express opinions about products and services, purchase our products, and generate interest in our
products and services among members of your social networks. You may also provide User Generated Content
("UGC") in certain areas of our Site. We encourage you to exercise caution when making decisions about
what you disclose in such public areas.
If you use third-party social media features available on our Site, we or the third party may collect or
share your data, including your Personal Information. We consider information collected from or
through any such social media features, including User Generated Content ("UGC") to be public
information, because the third-party social media sites, or you, make it publicly
available. If you
choose to submit UGC including Personal Information to any public area of the Site, your content will be
accessible by anyone, including us. If you do not want us to be able to access information about you,
including Personal Information, from third-party sites, you must limit data collection and disclosure in
the privacy settings on the third-party sites.
Legally Compelled Disclosure of Personal Information:
We may disclose your Personal Information if required to do so by law or in our good-faith belief that
such action is necessary to:
Disclosure in Relation to a Business Transaction:
In addition, we may share your Personal Information and Log Data in connection with or during
negotiations of any proposed or actual financing of our business, or merger, purchase, sale, joint
venture, or any other type of acquisition or business combination of all or any portion of our assets,
or transfer of all or a portion of our business to another company, whether as a going concern or as
part of bankruptcy, liquidation, or similar proceeding. You agree that your Personal Information and
this Privacy Notice will apply to any successor company of Title Nine in the event of a change of
How to tell us to not sell your personal information:
We share your information with select other companies in a way that may be interpreted as a "sale" under
the California Consumer Privacy Act ("CCPA") or other state or federal legislation. Accordingly, you may
tell us not to sell your information by clicking here.
How to request to receive the information we’ve collected on you:
You may also make a request to obtain all of the personal information that we have collected on you in
the previous twelve months. To learn how to do so, click here. Note that in all cases we
must be able to
verify that you are who you say you are, and that gathering such information and replying to requests
will take time and may not be immediate. If we can’t provide you with the information you’ve requested
within forty-five (45) days, we will let you know and will use best efforts to provide it within the
next forty-five (45) days. If we cannot verify your identity, in our sole reasonable discretion, we may
not comply with any of the requests set forth in this Section. Additionally, you may only request
information two (2) times in a twelve (12) month period.
How to request that we delete your information:
If you do not want us to keep any personal information on you, you may make such a request by clicking here.
As with the other requests you may make, we need to verify your identity before complying with
your request for deletion. Additionally, if we delete your information it will impact our ability to
process returns of merchandise you may have purchased as we will no longer have a record of the
transaction. Accordingly, if you need to return or exchange merchandise you purchased or
provided as a
gift, please contact Customer Service and handle
that transaction prior to requesting
that we delete
your information. If we can verify your identity, we will delete your information and
service providers who also have your information to delete it as well. Note, however, that we or any
service providers will retain a record of the deletion request as required by law and also retain
certain information in certain circumstances, including but not limited to: legal obligations, for
security purposes, or for other internal record-keeping purposes.
Should you receive a promotional email communication from us, you may opt out of receiving additional
promotional email communications from us by following the unsubscribe instructions in the emails. You
can also let us know that you would prefer not to receive promotional communications by contacting us as
described below. Please note that even if you opt out of receiving promotional email communications from
us, we may continue to send you other email communications.
To opt out of receiving promotional email communications or receiving our catalog you can:
You may update or delete your online account information at any time by emailing us at
email@example.com. You can also contact us as described under "Contacting Title Nine" to deactivate
your online account. Note that we may retain certain information as required by law. We may also retain
cached or archived copies of information about you for a certain period of time.
We are committed to the protection of your information. When you place an order through the Site, we
encode your information using Secure Socket Layer (SSL) 128-bit encryption to protect your information
as it travels over the internet. We also hold a secure key, or digital certificate, through Digital
Signature Trust. This key ensures that we are who we say we are, and that any data exchanged online is
protected from theft and tampering. Consumer protection laws protect you against any unauthorized use of
your credit card. If you suspect any illegal use of your card, call your issuing bank immediately to
make sure your rights are protected.
We may store Personal Information itself or such information may be stored by third parties to whom we
have transferred it in accordance with this Privacy Notice. We do not collect or store credit card
information or internet protocol addresses directly; rather, we employ a third-party payment processor
who may collect, store, and use such information. We take what we believe to be reasonable steps to
protect the Personal Information collected via the Site from loss, misuse, unauthorized access,
inadvertent disclosure, alteration, and destruction. However, no network, server, database, or Internet
or e-mail transmission, is ever fully secure or error free. Therefore, you should take special care in
deciding what information you send to us electronically. Please keep this in mind when disclosing any
We may retain your Personal Information as long as you continue to use the Site and/or keep an account
with us. You may close your account by contacting us. However, we may retain Personal Information for an
additional period as is permitted or required under applicable laws. Even if we delete your Personal
Information, it may persist on backup or archival media for an additional period of time.
What Are Cookies?
A cookie is a piece of information that is placed on your web browser or device when you access and/or
use the Site. Cookies store text and can later be read back by the Site or third parties. Cookies can
remember the information you access on one webpage to simplify your subsequent interactions with the
Site or to use the information to streamline your transactions on related webpages.
How can I manage cookies?
You can manage cookies through your web browser’s Options settings. You may be able to be notified when
you are receiving new cookies and disable or delete cookies. Please refer to your web browser’s Help
section for information on how you can manage cookies.
Your browser settings may allow you to transmit a "Do Not Track" signal when you visit various websites.
Like many websites, this Site is not designed to respond to "Do Not Track" signals received from
browsers. To learn more about "Do Not Track" signals, please visit https://allaboutdnt.com/.
Many of the third-party technologies that enable targeted banner advertising also allow you to opt out.
Such third-party service providers include Google, Conversant, Criteo, Facebook, Media Math, Perfect
Audience, Quantcast, and Yahoo!, among others. You can control your preferences directly with each such
third-party service provider.
You can learn more about cookies at the following third-party websites:
Note that if you disable, delete, or refuse to accept cookies, you may not be able to use some features
of the Site and/or some of our pages might not display properly.
The limitations in and requirements of this Privacy Notice do not apply to:
Any data you disclosed on websites not operated or controlled by us, even though we may provide links to
them on the Site or in our emails. We are not responsible for the policies and practices employed by, or
the content of, such third-party sites. Third-party websites may use their own tracking technologies to
independently collect information about you or solicit personal information from you. We suggest
contacting those sites directly for information about their privacy policies and practices.
Non-Personally Identifiable Data:
Any non-personally identifiable data we collect, including, without limitation, Log Data, domain names of
your Internet Service Provider, your approximate geographic location, a record of your usage of the
Site, the time of your usage, and aggregated Personal Information, but only to the extent the foregoing
cannot be used to specifically identify you.
Aggregated Personal Information:
Any aggregated Personal Information that can no longer be used to identify you will be treated as
non-personally identifiable data under this Privacy Notice.
We do not intentionally or knowingly collect any Personal Information from children under the age of 13,
nor do we target our emails to them. Children under the age of 13 should not submit any Personal
Information through the Site. We encourage parents and legal guardians to monitor their children’s use
of the Internet and instruct them to never provide Personal Information through the Site. If you believe
a child under the age of 13 may have provided Personal Information to us through the Site, please
contact us at firstname.lastname@example.org, and we will use reasonable efforts to delete it from the Site and
If you are visiting the Site from outside the United States, please be aware that you are sending
information (including Personal Information) to the United States, where our servers are located. That
information may then be transferred within the United States or back out of the United States depending
on the type of information and how it is stored by us. We will hold and process your Personal
Information in accordance with privacy laws in the United States and this Privacy Notice. Please note
that privacy laws in the United States may not be the same as, and in some cases may be less protective
than, the privacy laws in your country, and in the United States, Personal Information may be subject to
lawful access requests by government agencies.
The Site and our business may change from time to time. As a result, it may be necessary for us to make
changes to this Privacy Notice. We reserve the right, in our sole discretion, to modify or supplement
this policy at any time. If a material change to the terms of this policy is made, we will send you an
email or post a notice on the Site’s homepage with a link to the new policy. Modifications will be
effective thirty (30) days following the date of posting such a notice or such other date as is
communicated in any other notice to you. Your continued use of the Site following the effectiveness of
any modifications to this Privacy Notice constitutes acceptance by you of those modifications. If any
modification to this Privacy Notice is not acceptable to you, you should cease accessing, browsing, and
otherwise using the Site and contact us at email@example.com.
update your personal information, or to place an order, you can contact us by email, telephone, or
By using the Site, you agree to this Privacy Notice and the Site’s Terms and Conditions. If you do not so
agree, please do not use the Site. If we change this Privacy Notice or the Terms and Conditions, your
continued use of the Site following the posting of such changes will signify your acceptance of those
changes. By providing Personal Information to us, you fully and unambiguously consent to the collection
and processing of your information throughout the world, including, without limitation, in the United
States and in other countries that may be considered as having less than adequate protection for your
We may from time to time elect to share certain "personal information" (as defined by California’s "Shine
The Light" law) about you with third parties for those third parties’ direct marketing purposes.
California Civil Code 1798.3 permits customers who are California residents, the right to request
information from us regarding the manner in which we share certain categories of Personal Information
with third parties for their direct marketing purposes. Under California law, you have the right to
request the following information:
We may provide this information in a standardized format that is not specific to you. To make such a
request, email us at firstname.lastname@example.org or write to us at the following address:
Last Updated And Effective: April 10, 2020